Support.
Find answers below or reach us directly at hello@checkfit.com.
How do I reset my program? +
Go to the Plan tab, tap the three-dot menu in the top right, and select Reset Program. This will start a new strength phase from the beginning.
Can I change my training days? +
Yes. Head to your Profile, tap Program Settings, and adjust your training days. Changes take effect from your next session.
How do I cancel my subscription? +
Subscriptions are managed through Apple. Go to Settings → Apple ID → Subscriptions on your iPhone and cancel from there. You'll keep access until the end of your billing period.
How do I delete my account? +
Go to Profile → Settings → Delete Account. This permanently removes your account and all associated data within 30 days. This action cannot be undone.
The app suggested a weight that feels wrong. What should I do? +
You can always tap the weight field and adjust it manually before logging a set. The app will learn from what you log and calibrate future suggestions accordingly.
I missed a session. Will it affect my program? +
Missed sessions stay in place — the program doesn't shift automatically. Just pick up from where you left off. If you miss multiple sessions in a week, you can skip the rest of that week from the Plan tab.
How do I export my training data? +
Go to Profile → Settings → Export Data. You'll receive a CSV of your full training history via email.
Get in touch.
Email us and we'll get back to you as soon as we can. Include your device model and iOS version if you're reporting a bug.
Email support